EAN-Search.org Terms of Service
By using EAN-Search.org, you agree to the following Terms and Conditions ("Terms"). Please read them carefully before using our services.
Acceptance of Terms and Eligibility
By creating an account or using our services, you confirm that you are at least 18 years old or have the legal capacity to enter into a binding agreement under applicable law. If you are using the services on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.
You may not use bots, scrapers or any automated means to access the website or collect data from it without our prior written permission, except through the tools we provide to registered users, such as our API and MCP server.
Data Accuracy
Most of the product data on the website is supplied by third-party providers. We do not verify all information independently and make no representations regarding its completeness, accuracy, legality, availability, or suitability for any particular purpose. We strive to ensure the accuracy and reliability of this data, but we cannot guarantee that it is always up to date or error-free. We are not responsible or liable for any inaccuracies or discrepancies in the product information.
Availability
We make a commercially reasonable effort to ensure that the website is available and functioning properly at all times. However, we do not guarantee that the website will be uninterrupted or error-free, and we are not liable for any downtime or technical issues that may occur.
Security
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other security breach.
Refund and Chargeback Policy
Payments for accounts are monthly or yearly subscriptions. You can cancel your subscription at any time, but we do not offer refunds for any unused portion of the subscription period. Unused credits expire at the end of each billing cycle and do not carry over to subsequent billing periods. If you cancel your subscription, you will still have access to the services until the end of the current billing cycle.
Cancellations must be made at least 24 hours before the next billing cycle to avoid being charged for the next month. Initiating an unjustified chargeback or payment dispute may result in immediate suspension or termination of your account. We reserve the right to recover any associated costs and fees.
We reserve the right to suspend or terminate your account if you violate these Terms of Service or if we suspect any fraudulent or unauthorized activity.
Disclaimer of Warranties
The services are provided on an "as is" and "as available" basis. To the maximum extent permitted by law, we disclaim all warranties, whether express, implied, statutory, or otherwise, including any warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, or reliability.
Limitation of Liability
To the maximum extent permitted by law, EAN-Search.org shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, business opportunities, data, or goodwill arising from or related to the use of the services. Our total liability for any claim arising out of or relating to the services shall not exceed the amount paid by you to us during the twelve (12) months preceding the claim.
Changes to Terms
We may update these Terms from time to time. Continued use of the services after revised Terms become effective constitutes acceptance of the updated Terms.
Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of Germany, excluding its conflict of law rules. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in Hamburg, Germany.
Privacy
Your use of the services is also governed by our Privacy Policy, which describes how we collect, use, and protect personal information.
Force Majeure
We shall not be liable for any delay or failure to perform resulting from causes beyond our reasonable control, including natural disasters, acts of government, internet outages, cyberattacks, labor disputes, or failures of third-party service providers.
Contact Information
Questions regarding these Terms may be directed to: info@relaxedcommunications.com or using our contact form.